Privacy Policy
Effective Date: January 1, 2024
Last Updated: June 7, 2024
1. Introduction
Welcome to Crew. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services to take your trash cans to the curb and back on trash day.
2. Information We Collect
a. Personal Information
We may collect the following personal information from you:
- Name
- Address
- Email address
- Phone number
- Trash provider
- Payment information
b. Non-Personal Information
We may also collect non-personal information, which includes but is not limited to:
- Browser type
- Operating system
- IP address
- Service usage data
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To process your transactions and send you related information
- To communicate with you, including sending service-related notices
- To address customer service requests and support needs
- To monitor and analyze usage and trends to improve our services
- To comply with legal obligations and enforce our terms and policies
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure servers and networks
- Encryption of sensitive information
- Access controls and authentication protocols
6. Your Choices
You have the following choices regarding your personal information:
- Access and Update: You can access and update your personal information by contacting us at support@crewhomeapp.com.
- Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Crew — Email: support@crewhomeapp.com
Thank you for trusting Crew with your trash can service needs.